Privacy Policy

Flowflux Express (“we”, “us”, or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy describes the types of information we collect, how we use it, and how we protect it.

Information We Collect:

We collect the following information about you:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and postal address. We collect this information when you create an account, request a quote, book a shipment, or contact us.
• Billing Information: This includes information used for payment processing, such as your credit card number, billing address, and expiration date. We use a secure third-party payment processor to handle your billing information, and we do not store this information ourselves.
• Usage Data: This includes information about your use of our website and services, such as the pages you visit, the shipments you book, and the searches you perform. We collect this information automatically through cookies and other tracking technologies.

How We Use Your Information:

We use the information we collect about you for the following purposes:

• To provide and improve our services.
• To process your shipments and fulfill your requests.
• To send you important information about your shipments, such as tracking updates and delivery notifications.
• To send you marketing communications, such as newsletters and promotional offers. (You can opt out of receiving marketing communications at any time.)
• To personalize your experience on our website and services.
• To comply with legal and regulatory requirements.

How We Share Your Information:

We may share your information with the following third parties:

• Service providers: We may share your information with third-party service providers who help us operate our business, such as shipping carriers, customs brokers, and payment processors.
• Law enforcement and government agencies: We may share your information with law enforcement and government agencies in response to a subpoena, warrant, or other lawful request.

Your Choices:

You have the following choices regarding your information:

• You can access and update your personal information at any time by logging into your account.
• You can opt out of receiving marketing communications by clicking the unsubscribe link in any marketing email we send you.
• You can set your browser to block cookies or to notify you when you receive a cookie. However, please note that some parts of our website may not function properly if you disable cookies.

Data Security:

We take reasonable steps to protect the information we collect from you from unauthorized access, use, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, and we cannot guarantee the security of your information.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at support@fluxflowexpress.com